How can we help?
Quick answers below. Still stuck? Email us and a real person will reply.
Common questions
I can't find Printpile in the Share sheet
In Photos, select your pictures and tap Share. Scroll the row of apps to the end and tap More, then turn on Printpile. Tap Edit to drag it to the front so it's always one tap away.
Which photos can Printpile see?
Only the ones you share to it. Printpile never browses your library and never uploads anything; collages are made on your phone. It asks for permission to add photos only so it can save your finished collage. Details are in our privacy policy.
What sizes can I export?
Feed 4:5 (1080 × 1350), Square 1:1 (1080 × 1080) and Story 9:16 (1080 × 1920). Switch any time in the editor and the layout adapts.
How do I post to Instagram or another app?
When your collage is ready, tap Instagram Story or Instagram Feed to open it there directly. For any other app, tap Other apps, or Save to Photos and post it from anywhere.
How do I remove the watermark?
Free exports carry a small Printpile mark. Printpile Pro removes it from every collage. Tap Go Pro on the share screen or in Settings.
I bought Pro but still see the watermark
Open Printpile, go to Settings and tap Restore purchases. Make sure you're signed in with the same Apple ID or Google account you used to buy Pro.
How do I cancel my subscription?
Subscriptions are managed by Apple or Google. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments & subscriptions. Deleting the app does not cancel it.
Is Printpile on Android?
Not yet. It's on iPhone today and Android is next. Join the waitlist and we'll email you when it's out.
Still need help?
Tell us what happened and which phone you're on. Screenshots help.